Frequently Asked Questions

Discover the answers to frequently asked questions about our products and services.

We prepare and dispatch orders within about 48 working hours. Shipping to mainland Portugal costs €5.99 and is free on orders of €75 or more. For Europe, the cost is €17.

Fresh meat is shipped refrigerated, between 0 and 5 °C, in thermal packaging. Dispatches take place from Tuesday to Thursday and only to mainland Portugal, to guarantee maximum freshness.

Store the ham and cured sausages in a cool, dry place. Once sliced, keep them in the fridge and consume within 2 to 3 days, taking them out of the cold about 1 hour before serving. Alheira must always be kept refrigerated.

Add the products to your cart and complete your purchase at checkout. You will receive a confirmation email and, later, another one with your order's shipping details.

Yes, we ship across Europe for €17. Fresh meat is the exception: it is only shipped to mainland Portugal.

Perishable products cannot be returned. Other products can be returned within 14 days, provided they are sealed and in perfect condition. In case of damage or defect, contact us within 24 hours of delivery

Yes. Our production facility is certified to IFS Food v8 and ISO 9001:2015 standards, and several of our products hold PGI and PDO certifications.

Yes, we prepare custom hampers for companies and special occasions. Contact us at info@bisaro.pt or +351 969 361 386 and we will create a tailor-made proposal.


  • Certified quality

    Bísaro is certified under the IFS Food v8 and ISO 9001:2015 standards.

  • PGI and PDO seals

    Products controlled by independent certification bodies.

  • Our Own Creation

    We rear our Bísaro pigs free-range, in the heart of the Montesinho Natural Park

  • Nationwide delivery

    Order online and receive it comfortably at your home.

Certified quality

Bísaro is certified under the IFS Food v8 and ISO 9001:2015 standards.

PGI and PDO seals

Products controlled by independent certification bodies.

Our Own Creation

We rear our Bísaro pigs free-range, in the heart of the Montesinho Natural Park

Nationwide delivery

Order online and receive it comfortably at your home.